COSMETOLOGIST! BE A PROFESSIONAL!

YOUR PROFESSIONAL look and attitude is part of your success as a cosmetologist. 

You must: 

• have patience 
• be honest
• be reliable
• have a pleasant attitude
• treat people with respect
• have an ability to listen
• be eager to learn
• be open to suggestions
• look neat 
• keep good hygiene 
• wear comfortable shoes 

Talk: 

• about the client's hair, skin and nails
• necessary services and products
• about the next appointment
• about the client's needs as far as cosmetology goes

Don't: 

• talk about your personal life
• gossip 
• be late
• give promises that you cannot keep
• be greedy

Sounds easy? Print the guidelines and check them every day to see if you are a true professional. 

Tip for the talk: 

Write notes about your conversation, suggestions, prices, etc. in a computer or even on a client record card and review them before they come, so you can have positive recall of you recent conversation, events, etc. No, I am not crazy; if you have 50 clients, and you have suggested highlights and promised a free hair treatment or a product sample to one of your clients 2 months ago for the next time she showed up, you better remember it or simply review your notes. Might take a some time, but it is time well spent; you are working with people: a little mistake, and you might lose them to the next hairdresser who does remember her/his promises (or, perhaps, she/he takes notes?)